Anthropologie

I didn’t have the greatest shopping experience here. I picked up my order but didn’t like it, so I returned it on the spot. I was supposed to get a refund issued to the original payment but got a store credit instead. I had to escalate the issue to the higher-up at Customer Service. (It’s been over 2 weeks, and they STILL haven’t completed the refund.) Honestly, I don’t understand how they could make a mistake like this when the receipt clearly shows that the refund will be going back to the payment method that I used at the time of purchase. The inconvenience that they’ve caused definitely deters me from ordering anything from Anthropologie moving forward!!!

If you are comfortable with being followed by employees while you shop, then consider stopping by this store. I used to enjoy going to the original location in Pasadena, and was always warmly welcomed. During a very recent trip, I didn't realize that my child and I were being watched at the store (just thought employees just happen to show up in each section of the store we were in) until we arrived at the counter ready to pay. They used as unusual phrase to refer to us: there are friends at the counter (looking back possibly code for something). I found this unusual at the time. Although there were already two cashiers present and no one in line, we had to wait for a third cashier to help us. After paying, we pursued a small display of large items that caught our eye; as we headed out, one of the workers happened to be watching the exit area when we left (didn't see anyone there when we entered the store to shop). Could all be coincidental, but the entire shopping trip didn't sit right with me. Not sure why we were targeted--we are mixed race; we dressed really casually--tee, shorts, sandals; who knows? I must add that I haven't experienced this with all employees at the store, and have overall had no issues in the past, but this experience is the reason I will not longer shop here.

This Anthro gets it wrong ALL. THE. TIME. And it's a shame bc I can walk to this location from my apartment. Prices are constantly incorrect- Most recently (today) inquired abt a dress in the sale section to make sure price tag was correct (Sale items usually have red markdown price or another price on top of the normal price- This did not) and in fitting room attendant was certain the price marked was absolutely correct. No, "Let me double check for you" and no, "Let me see if one of my associates can check". Just plain old "Oh yeah that's the sale price we probably just forgot to put it in red" despite the tag clearly being the original price tag. I left the dress there (NO SALE FOR YOU!) then checked my phone when I got back home. The price, indeed, was incorrect and the sale price was actually HALF of what was on the tag. I've purchased other HOME sale items here in the past only to find the very same day upon returning home that the sale price should've been half the price. Buyer beware and check your phone before buying from this location. Not sure if it's sales associate laziness or pure mistakes.

This store keeps rearranging the floor for absolutely no good reason. It makes it inconsistent and makes your shopping experience weird - like the store is always in transition and never fully settled and you don't know what to expect. I'm happy to have an Anthro store in Pas but I wish they would have a bigger selection of items. They have much better stuff in other stores and online. It's like we get second rate goods here. And the windows are not what you would expect from Anthro (

Racists and haters lowkey working there-types that are bullies for sure. Went in during the evening after work to return dresses/tops I bought during Covid. Were accommodating but saw them give the stink eye. A lot of people assume that people are buying outfits wearing them once and returning them….not everyone does that!!. Just because I’m black and young and am buying nice things doesn’t mean I’m doing that….I can buy anything I want in your store without needing to return... Got what I needed that day but definitely left a bad taste in my mouth. I write a lot of 5 start google reviews so the fact that I didn’t for this one should say something about the culture of this store. Salty rude workers. Thanks to the only black woman working, walked away happy with my purchase. Thanks whoever you were!

A place with only 1 resting seat, but there are plenty of seats outside at the back door area with shade( the picture I took is the back door). A place for women shopping, not for men. A place with Special Sales especially the Sale section. A place where "aiming for The one" is well... you will get the idea if you know how poem works. A place with store pick-up, and free shipping if you ask the cashier to help you order it. A place I reviewed saying there are more seats outside dot dot dot

I didn’t have the greatest shopping experience here. I picked up my order but didn’t like it, so I returned it on the spot. I was supposed to get a refund issued to the original payment but got a store credit instead. I had to escalate the issue to the higher-up at Customer Service. (It’s been over 2 weeks, and they STILL haven’t completed the refund.) Honestly, I don’t understand how they could make a mistake like this when the receipt clearly shows that the refund will be going back to the payment method that I used at the time of purchase. The inconvenience that they’ve caused definitely deters me from ordering anything from Anthropologie moving forward!!!

If you are comfortable with being followed by employees while you shop, then consider stopping by this store. I used to enjoy going to the original location in Pasadena, and was always warmly welcomed. During a very recent trip, I didn't realize that my child and I were being watched at the store (just thought employees just happen to show up in each section of the store we were in) until we arrived at the counter ready to pay. They used as unusual phrase to refer to us: there are friends at the counter (looking back possibly code for something). I found this unusual at the time. Although there were already two cashiers present and no one in line, we had to wait for a third cashier to help us. After paying, we pursued a small display of large items that caught our eye; as we headed out, one of the workers happened to be watching the exit area when we left (didn't see anyone there when we entered the store to shop). Could all be coincidental, but the entire shopping trip didn't sit right with me. Not sure why we were targeted--we are mixed race; we dressed really casually--tee, shorts, sandals; who knows? I must add that I haven't experienced this with all employees at the store, and have overall had no issues in the past, but this experience is the reason I will not longer shop here.